The Instructional Manager is accountable for the readiness, quality, and credentialing of the instructional workforce that delivers Air Force distance learning to more than 39,000 students a year worldwide. The role owns the full faculty lifecycle: sourcing instructors who meet a demanding credential standard, carrying them through Government approval, assigning them against demand that shifts month to month, observing how they teach, assessing their performance, and keeping the records that prove all of it.

This is a faculty operations role, not a curriculum role. Course and courseware development are handled separately on this program. The Instructional Manager's product is a qualified, approved, scheduled instructor in front of every class, on time, every month, for five years.

The position is the company's senior on-site presence at Air University. The individual represents McGarity in scheduling and administrative meetings with Air University leadership and is the day-to-day face of the contract to the customer.

PROGRAM CONTEXT AND SCALE

●      An instructional cadre of 300 or more instructors and support personnel

●      300 to 600 one-week instructional periods each month, at graduate and undergraduate level, delivered online and occasionally in person

●      30 to 70 eight-week graduate seminars per term, across six terms a year, in a regionally accredited master's degree program

●      Seven curriculum areas: strategy and security studies, airpower studies, leadership and profession of arms, warfare studies, joint operations, research and graduate skills, and faculty development

●      A separate enlisted professional military education continuum with its own distinct qualification standards and rank requirements

●      Class sizes of 10 to 30 students for one-week offerings and 12 to 25 for graduate seminars, with a target of 16 to 20

 

ESSENTIAL FUNCTIONS

Faculty sourcing and recruiting

●      Build and maintain a sourcing pipeline sufficient to staff demand across all curriculum areas, including surge periods

●      Recruit instructors from professional military education networks, retired officer and senior enlisted communities, higher education adjunct pools, and academic professional associations

●      Screen candidates against the published academic, military education, operational experience, and online teaching qualification standards for each curriculum area

●      Maintain a ready reserve of approved instructors sufficient to absorb attrition and short-notice demand

Credentialing and Government approval

●      Verify academic credentials, military education completion, operational experience, and prior online teaching for every proposed instructor

●      Assemble credential packages and route recommended personnel through the Air Force Global College Technical Point of Contact for review by the Air University designee before any final scheduling

●      Maintain accreditation-aligned credential documentation, including the faculty credentialing evidence required for regional accreditation of the master's degree program

●      Keep credential and qualification records current and immediately producible on customer request

Scheduling and faculty readiness

●      Receive Government demand forecasts and build the instructor assignment schedule against them

●      Submit proposed personnel lists for approval on the required lead times, including no less than two weeks before graduate seminar start dates

●      Deliver the personnel assignment and qualifications schedule no later than six business days before each start date

●      Manage reassignment when demand shifts, instructors withdraw, or class sizes exceed planned instructor-to-student ratios, and secure prior Government approval where ratios are exceeded

●      Ensure every assigned instructor has learning management system access and is operationally ready before the class start date

Instructional quality assurance and faculty assessment

●      Observe instruction in both online and in-person formats on a recurring basis

●      Conduct regular, documented faculty assessments against program standards

●      Monitor adherence to Air University handbooks, performance standards, and professional and behavioral expectations

●      Identify underperformance early, document it, and execute corrective action, including removal and replacement where warranted

●      Address institutional effectiveness issues raised by the customer and close them out

Faculty development and continuing education

●      Track continuing education and refresher training requirements across the cadre

●      Arrange and deliver faculty development on topics the Government designates, which may include online teaching skills, pedagogy, facilitation, online instruction tools, practice sessions, and individual coaching

●      Propose qualified personnel to facilitate faculty development sessions and carry them through Government approval

●      Ensure instructors complete initial faculty development and any further requirements the customer identifies

Reporting and customer engagement

●      Prepare substantive management reporting on faculty participation, instructor performance, and corrective actions recommended or taken

●      Contribute faculty operations content to the monthly status report, including personnel gains, losses, and clearance and credential status

●      Maintain dashboards and data displays that support customer decision-making between formal reporting cycles

●      Represent the company in scheduling and administrative meetings with Air University and remain available to consult on programmatic adjustments requiring specialized curriculum support

Program, compliance, and team responsibilities

●      Support the transition-in period, including absorbing and re-credentialing existing instructional personnel where appropriate

●      Supervise on-site support personnel assigned to faculty operations

●      Work within the program quality management plan and support Government quality assurance surveillance

●      Comply with installation security, operations security, information protection, and identification media requirements, and manage the same for assigned personnel

●      Protect Privacy Act and other sensitive information encountered in the course of faculty and student administration

REQUIRED QUALIFICATIONS

These are the qualifications the customer requires. Each must be evidenced with dated experience.

●      Employment and availability. Able to serve as a full-time W-2 employee dedicated to this program and consistently accessible to the customer during business hours.

●      Direct instructional oversight. Line responsibility for the management of teaching faculty or instructors and their instructional delivery. Managing instructional designers, curriculum developers, or content production teams does not meet this standard.

●      Quality assurance and observation. Hands-on experience observing live instruction in both online and in-person formats, and conducting formal assessments of instructors. Course or courseware quality review does not meet this standard.

●      Logistical coordination. Demonstrated capability to maintain faculty readiness against dynamic, demand-driven scheduling across a broad curriculum, at meaningful volume.

●      Education. Master's degree or higher in education, instructional leadership, organizational leadership, a relevant academic discipline, or a closely related field.

PREFERRED QUALIFICATIONS

●      Military or PME instructional leadership. Directing faculty, managing instructional delivery, and conducting quality assurance inside a military or professional military education environment, with familiarity with military academic standards, student-centered methods for military learners, and the operational rhythm of an installation.

●      Faculty lifecycle management at scale. Recruiting, training, assessing, and managing a large and varied instructional cadre.

●      Credential and record discipline. Consistent, accurate credential verification and audit-ready qualification records.

●      Professional development. Building and running continuing education programs for instructional staff.

●      Accreditation experience. Regional accreditation faculty credentialing, SACSCOC in particular, or joint professional military education accreditation standards.

●      Prior Government contract experience. Working under a performance-based services contract with defined quality levels and Government surveillance.

The customer requires this position to be identified by name in the company's proposal and requires the individual's experience to be documented against each qualification above with month and year detail. A finalist will be asked to consent to being named, to provide a detailed work history, and to confirm availability for the anticipated start date.

After award, the customer must be notified at least ten calendar days in advance of any proposed replacement in this position, and any replacement must be equally or better qualified and approved by the Government. The customer's stated preference is that the individual remain assigned for the full five-year term.